Gifts will ship out on timelines according to our policies below but may be delayed because of carrier delays.
SHIPPING ACROSS CANADA
- Mon−Fri: Orders placed before 11:59PM for any address outside of the Red Deer area will ship out the following business day.
- During the peak holiday season (Nov/Dec) gifts will be shipped next-day or later.
- Alberta & BC: 1−3 business days.
- Other Provinces/Territories: 4−9+ days*.
- Please note: we work with third party for deliveries outside of the Red Deer Area and are unable to redirect deliveries with this partner once they have left our warehouse.
- Large Orders - Multiple boxes delivered to a single location may be boxed together.
- Festive Season – To avoid disappointment, please order as early as possible during Nov/Dec.
- Special Instructions - Please note that special instructions may delay your order. If we have questions regarding your instructions, we will contact you at the email provided at checkout.
- Apartments & Townhouses - Please be aware that the recipient may be called if the gift is being delivered to an apartment or townhouse without concierge services. The order may be delayed until we can confirm someone is available to accept the delivery.