Shipping Policies

Flat Rate Shipping Terms & Multiple Boxes to the same location -

  • Flat rate shipping is applicable to a maximum of 2 gift boxes being shipped to the same location. 
  • Multiple gifts (more than two) being shipped to the same location do not qualify for flat rate shipping. Please contact us for a shipping quote at 403-782-0250 or shop@giftsmack.ca 
  • Any orders that are placed with multiple gift boxes (more than two) that have selected flat rate shipping - the order will be on hold until the additional shipping charges have been paid. 
  • Multiple Box Shipping to the same location - flat rate and all other shipping options (Expedited, Xpress Post & Priority rates) are for a maximum of two boxes being shipped to the same location - please contact us for a shipping quote for multiple boxes to the same location 403-782-0250 or shop@giftsmack.ca

    Gifts will ship out on timelines according to our policies below but may be delayed because of carrier delays.


    • Mon−Fri: Orders placed before 11:59PM for any address outside of the Red Deer area will ship out the following business day or the day selected on the order form.
    • During the peak holiday season (Nov/Dec) gifts will be shipped next-day or later.
    • Alberta & BC: 1−3 business days.
    • Other Provinces/Territories: 4−9+ days*.
    • Please note: we work with third party for deliveries outside of the Red Deer Area and are unable to redirect deliveries with this partner once they have left our warehouse.
    • Large Orders - Multiple boxes delivered to a single location may be boxed together.
    • Festive Season – To avoid disappointment, please order as early as possible during Nov/Dec.
    • Special Instructions - Please note that special instructions may delay your order. If we have questions regarding your instructions, we will contact you at the email provided at checkout.
    • Apartments & Townhouses - Please be aware that the recipient may be called if the gift is being delivered to an apartment or townhouse without concierge services. The order may be delayed until we can confirm someone is available to accept the delivery.